The physical delivery of the printed cards shall be at the postal address communicated by you and will be through available logistics providers such as postal or courier services or shipping agencies and the delivery of the ecards or digital invitations shall be made to you electronically only at the email address communicated by you as per the approximate delivery time displayed for the product on the website.

The following terms are applicable to printed cards and other printed items on our website which involve delivery of physical goods.

Any duties & taxes applied by your country at the time of import are additional and are payable by you (if applicable). For any questions, please reach out to us.

An estimated delivery time to your location will be displayed on the website, which you can access prior to placing your order. Although, we ship through reputed couriers and agencies to ensure safe and timely deliveries, sometimes deliveries may take longer due to bad weather, transportation disruption and other unforeseen reasons beyond anybody’s control.

DELAYED DELIVERY

In case of non-delivery of goods by the due date, amounting to delay, you shall inform us of the same and we shall pursue the matter on your behalf with the concerned courier company to ensure that the goods are received by you at the earliest.

LOSS IN TRANSIT

If the courier company confirms the loss of your order during transit, we will have your order re-printed and shipped to you, free of cost. However, the time to print and ship the order again will be similar to that taken earlier.

Please see the Returns and Replacement Policy for more information.

DAMAGE IN TRANSIT

In case of damage during transit, you can share the pictures of the damaged cards including pictures of the packaging, for our assessment. It will be our sole discretion to judge the damage and consider replacement of such cards. In such a case, you will be asked to send such damaged cards to us at your cost using a trackable courier service to ensure that we receive your returned goods.

We shall replace the damaged cards, free of cost, after their receipt and our final inspection of the damage. However, the time to replace them will be similar to that taken earlier while processing and shipping that order.

Please see the Returns and Replacement Policy for more information.

LIMITED LIABILITY

Under any circumstances our liability shall remain limited to the replacement of cards as per your order as explained above and shall not include for any inconvenience or loss presumably caused to you.

For any related queries or concerns, you may contact us at hello@weddingcardco.com.